PMI Houston SW / Sugar Land: "Keys to Success: People-Centric Leadership in Project Management"

Pre-Dinner Presentation: "Driving project success though customer focused project management​"

Turkan Devrijova is a dynamic and results-driven professional with expertise in project management, UX research, and market analysis.
Skilled in managing user-centric projects and product development, designing surveys, leading interviews, and driving insights for digital product development, as well as addressing social and economic topics.

Experienced in using Agile methodologies, driving organizational transformation, and delivering leadership coaching to empower teams and achieve strategic goals. Multinational and multilingual, with extensive experience collaborating across diverse teams and cultures.

Proficient in policy making, public relations, and research & development, with a proven ability to manage complex projects and deliver value. 

Topic Synopsis:

Driving Project Success through Customer-Centered Project Management In today's fast-paced business environment, where 75% of customers expect companies to understand their needs and expectations, the success of projects increasingly depends on customer-centricity. Studies show that customer-centric projects are 60% more likely to achieve desired outcomes compared to traditional approaches.

We will explore together how project managers can leverage a customer-centered approach to ensure that projects not only meet but exceed user requirements. And to understand customers, we need to have a look at the intersection of areas like data, research, psychological insights & emotional intelligence, product, and strategic alignment with the organization, so we can design projects that resonate with customers. We will explore the customer need based approach, advantage of Agile & Waterfall approaches and the Voice of the Customer VOC to drive more effective outcomes

Please join us for a deeper dive in what will transform your project management of checking tasks completion to Value Added approach.

Learning Objectives:

• Customer Approach 
• Understanding the framework 
• Understanding the VOC (voice of Customer)

PDU Triangle: 

0.5 Power Skill PDU & 0.5 Business Acumen PDU

     

Dinner Presentation: "Keys to Success: People-Centric Leadership in Project Management​"

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Channey Nicole, pronounced "shaw-knee", found a passion for training and development early in her career. After witnessing countless employees walk away from organizations with little formal training and poor talent management, she knew she could help. With almost 20 years of experience in the energy, healthcare, oil & gas, and gaming industries, Channey desires to empower individuals to take ownership of their careers while leading corporations through employee success and exponenƟal growth. She has a proven track record leading teams within customer experience (CX), data analytics, compliance, and training & development, recently securing her second executive position in the energy sector as Director of Training & Quality. Today, Channey Nicole is eager to share her insights and experience as an employee, small business owner, and executive leader in the workforce.  

 

Topic Synopsis:

In the dynamic world of project management, project managers often find themselves in a unique position where they must lead without direct authority. Despite not having direct reports from an organizational chart standpoint, project managers are expected to guide teams, oversee testing, manage training, and ensure project success. This presentation, "Keys to Success: People-Centric Leadership in Project Management," explores how mastering the four pillars of People, Expectations,
Behaviors and Communications can be a game changer for achieving project success. Join us to examine practical tips, real-world examples, and interactive discussions that will equip you with the tools to enhance your leadership capabilities, drive team performance, and ultimately lead your projects to success.

Learning Objectives:

1. Learn strategies for effective stakeholder communication, building high-performing teams, and maintaining trust and engagement.
2. Expectations: Understand techniques for aligning project goals, managing scope, and navigaƟng change to ensure all stakeholders are on the same page.
3. Behaviors: Discover the importance of soft skills, emotional intelligence, and various leadership styles in fostering a collaboraƟve and productive project environment.

PDU Triangle: 

1.0 Power Skills PDU