PMI Houston North: "Emotional Intelligence At Work"

Pre-Dinner Presentation: "Use emotions to your advantage, Reduce your blind spots, Grow your leadership skills through EQ"

 

Speaker: Paul Fjelsta

 

Topic Synopsis:

Decades of research show that the majority of improvement initiatives fail to meet performance expectations. We believe this performance expectation disconnect occurs because:
- Lack of leadership involvement and ongoing, effective engagement, and
- Specific desired behavior changes are not adequately identified and prioritized.

Typically, we see organizations speaking about behavior in a generalized manner. They use “behavioral” clichés and general behavioral statements and do not define specific, pinpointed leader and performer desired behaviors. Behavior Management (Behavior is defined as “what I say or do”) complements Change Management’s focus on people’s thoughts, feelings, and attitudes. It is Behavior Management that has the most immediate impact and lasting effect on behavior change and sustainability by:
- Pinpointing desired behaviors; specified behaviors are observable and measurable
- Incorporating positive, reinforcing Consequences into leadership behaviors and the management systems / rhythms, thus
- Emphasizing that behavioral data and dialogue are the most effective levers for accelerating and sustaining behavior change

We have demonstrated that engagements leading with Behavior Management and supported by Change Management dramatically improve user change acceptance and yield more sustainable results, especially in white-collar, technical, service, and professional environments. accomplir® has pioneered next-generation improvement toolsets by embedding key Behavior Management concepts into Lean Sigma, Business Process Management, and technology deployment methodologies. Refining these toolsets in numerous change initiatives over the last fifteen years, has enabled us to:
- Effectively drive business ownership of the change.
- Explicitly identify, specify, and prioritize desired behaviors for both performers and leaders
- Increase Leaders’ active involvement and accountability for sustaining behavior-change
- Achieve a 90%+ behavior change success rate across an array of PEX/OE and technology deployments

Incorporating Behavior Management into your Change Management strategy will allow you to fully develop and leverage your people-centric, human-side change capabilities. This presentation takes a practitioner’s viewpoint focusing on Behavior Management key concepts and selected tools applicable to both the participants’ personal PM leadership behaviors as well as their change initiative project management roles and responsibilities.

Learning Objectives:

1. Learn the essentials of Behavior Management and the importance of (1) pinpointing behavior and (2) providing positive consequences and feedback to accelerate and sustain behavior change
2. How to pinpoint and activate their personal leadership development priorities
3. How to more effectively engage Key Leaders throughout all project phases
4. Understand what are the key accomplir® Integrated Methodology tools used in a change initiative project context

PDU Triangle:

1 Power Skills PDU

Dinner Presentation: "Emotional Intelligence at Work"

 

Speaker: Marek Rudak

 

Topic Synopsis:

Marek Rudak will teach you Emotional Intelligence skills that have helped hundreds of his corporate clients become recognized leaders at premiere organizations such as Google, NBA, and UNICEF. 

Learning Objectives:

1. Use emotions to your advantage
2. Reduce your blind spots
3. Grow your leadership skills through EQ

PDU Triangle:

1 Power Skills PDU