"Process Mapping: How to Skillfully Apply this Vital Tool"

Michael Rudel has spent the majority of his 25+ year career in the oil & gas specialty chemical market. Starting as a research chemist, he progressed through technical management roles supporting applications such as scale prevention, hydrate and paraffin inhibition, and bacterial control. A turning point in his career was participating in his company’s SAP implementation, exposing him to the end-to-end business cycle and sparking a passion for improving performance through the business process. His background includes process improvement & design, business analysis, project management, and governance. Michael is interested in traditional project management as well as Agile & Scrum.

Topic Synopsis:

Successful project management not only requires a well-stocked toolbox but also skilled use of those tools. For many projects, an essential tool is the mapping of business processes. Process mapping can be used as an analytical tool to aid the diagnosis of performance issues as well as designing a future state. This presentation will illustrate how to use process mapping in a skilled manner that is both simple and practical.

Learning Objectives:

1. Process mapping symbols

2. Process mapping methodology

3. Applications of process mapping

PDU Triangle:

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