Virtual - "Let's Get Intentional About Behavior Change Adoption & Sustainability " - August

 

August 11, 2020
5:30 PM - 6:30 PM
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Let's Get Intentional About Behavior Change Adoption & Sustainability

Paul Fjelsta has assisted Fortune 1000 clients measurably improve quality, costs, and productivity through development and delivery of major change programs focused on business process improvement and management, business-driven technology deployment, and leadership development.

Paul’s journey began in the 1980s with a focus on applying Deming and Japanese TQC methodologies.  In the ‘90s, Paul joined The Rummler-Brache Group (RBG) delivering engagements utilizing RBG’s Best Practice Business Process Improvement & Management methodology (clients included 3M, Applied Materials, Brown & Root, Cargill, Chevron, Citibank, Haliburton, H-P, Imation, Kraft Foods, US Intelligence Community, and Toyota).  

Paul launched accomplir®, Inc. in 2003 to develop next-generation improvement toolsets integrating Behavior Change Leadershipsm into process improvement and IT deployment methodologies.  Over the last ten plus years, these toolsets have been used in numerous engagements to improve change initiative people-dimension outcomes, results, and ROI.

Topic Synopsis:

Decades of research shows that the majority of improvement initiatives fail to meet performance expectations.  We believe this performance expectation disconnect occurs because:

  • lack of leadership involvement and ongoing, effective engagement, and
  • specific desired behavior changes are not adequately identified and prioritized.

Typically, we see organizations speaking about behavior in a generalized manner.  They use “behavioral” clichés or umbrella statements and do not define a specific leader and performer behaviors desired. 

accomplir® Behavior Change Leadershipsm (Behavior is defined as “what people say or do”) complements Change Management’s focus on people’s thoughts, feelings, and attitudes.   It is Behavior Change Leadershipsm that has the most immediate impact on behavior change adoption and sustainability.  We have demonstrated that an integrated approach (Change Management and Behavior Change Leadershipsm) improves user change acceptance and yields more sustainable results, especially in white-collar, technical, service, and professional environments. 

accomplir® has pioneered next-generation improvement toolsets by embedding key Behavior Change Leadershipsm (Applied Behavioral Science) concepts into Lean Sigma, Business Process Management, and technology deployment methodologies.  Refining these toolsets over the last ten plus years, has enabled us to:

  • explicitly identify and prioritize desired behaviors for both performers and leaders
  • increase Leaders’ active involvement and accountability for sustaining behavior-change dimension results and ROI.

This presentation takes a practitioner’s viewpoint focusing on Behavior Change Leadershipsm key concepts and selected tools applicable to both the participants’ personal leadership behaviors as well as their change initiative project management roles and responsibilities.

Learning Objectives:

1.  Learn the essentials of Behavior Change Leadershipsm and the importance of consequences and feedback to change and sustain behavior (discretionary performance)

2. Gain an understanding of how to more effectively engage leaders and key stakeholders throughout all project phases

3. Understand what are the key accomplir® Behavior Change Leadershipsm tools used within a process improvement and/or technology deployment project context

PDU Triangle:

      

Registration Information:

Registration for this online event will close 24 hours prior to the start of the event.

You will receive an email containing all of the information you will need to log onto the webinar immediately following registration. The information will be emailed to the email address you used to register with on the PMI Houston website, and it will be sent from the PMI Houston website. If you have not verified your email address through the website, you will most likely not be able to receive this email. 

Please contact our Chapter Administrator if you need to verify your email address. 

 

Professional Development Units (PDUs) for the PMI Professional:

You will be responsible for self-reporting your PDUs for this virtual event. Please use the following link to find instructions on how to Self-Report PDUs.

Only those who register and attend the virtual event will receive the PDU Claim Code and Course Identifier necessary to receive PDUs for this event. 



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