"What are the Skills of Emotionally Intelligent People?"
Dr. Marisela Jiménez, PMI Contributor
When was the last time you visited a country and immersed in its culture, ate the local food, shopped in the open market, and walked the streets while enjoying the impressiveness of something different you had not experienced before? If you have not traveled internationally, then, think about anywhere you have gone that was unique and enjoyable. Socrates said, “To move the world, we must first move ourselves.” Paradoxically, most people like the predictability of things and would prefer to live in the familiarity of their environment.
In my research, A Quantitative Study: The Relationship Between Managers' Emotional Intelligence Awareness and Demographics and Leadership Styles, I learned that people, regardless of gender, age, and education do not like change. However, change is imperative for innovation, evolution, and growth. Accordingly, my research study’s data helped me to identify that emotionally intelligent people are more likely to welcome change. Therefore, if you are struggling with change in your life and workplace situation, consider doing an emotional intelligence checkup to pinpoint which skills you may need to develop.
For example, after having experienced Social Distancing from your colleagues, friends, and strangers, how likely are you to:
- “make good use of your abilities”
- “have a good sense of what is going on around you”
- “share your feelings with others”
These questions are not all-encompassing in identifying your emotional intelligence skills, but if you are making good use of your abilities regardless of what may be happening with your employment situation, you are likely assured to know that no matter what change is announced, you will move forward and continue to accomplish your goals. Below is a snapshot of one of the emotional intelligence skills called Flexibility. This means that during uncertainty and change, the Flexibility skill is highly desirable in leaders, management teams, and every employee. However, as you can see in the graph, only 32.6% of people, ranging between 41 to 50 in age, in the research study, representing a sample population, are balanced in the emotional intelligence Flexibility skill.
In other words, these are the leaders, management team, and employees who accept change by adapting emotions, thoughts, and behaviors to unfamiliar, unpredictable, and dynamic circumstances or ideas. These are the people who move forward with change by innovating, evolving and growing as individuals and within their organization. Next time you encounter change, think about how you respond. Do you resist the change? Or do you make good use of your abilities by helping to transform yourself, your team, and your company? Emotionally intelligent people are those with balanced skills regardless of gender, age, and education. To attain these skills requires intentional awareness and development through trained and qualified Professionals in Emotional Intelligence skills.
Figure 1. Emotional Intelligence Flexibility Subscale Responses.
 SOURCE: Jimenez, M. (2016). A quantitative study: The relationship between managers' emotional intelligence awareness and demographics and leadership styles (Order No. 10076471). Available from Dissertations & Theses @ University of Phoenix; ProQuest Dissertations & Theses Global. (1778511818).
 SOURCE: Jimenez, M. (2018). Leadership style, organizational performance, and change through the lens of emotional intelligence. Volume/Issue: Volume -1: Issue volume-open. DOI: https://doi.org/10.2478/fman-2018-0018.
Helping Military Members Transition into Civilian Life as Project Managers: A Call to Serve
PMI Houston Military Outreach Team
The men and women of the Armed Forces have served our country well. Over the past decades, these men and women have demonstrated selfless service and faced a multitude of challenges during their personal transitions. Today, there is a spirit of gratitude and appreciation for the service members and veterans of our country. The Project Management Institute (PMI) believes that service members and veterans have already performed project and program management, just utilizing military methods and terminology. Through PMI Global’s “Program for Preparing U.S. Military for Project Management Careers,” local chapters are able to use their resources to assist military personnel and veterans to get certified and obtain rewarding civilian jobs while enabling the civilian workforce with highly qualified PM professionals.
The project management profession is an ideal career for the military population transitioning into the civilian workforce. Overall, military service members and veterans have the personal and performance competencies to succeed in the project management profession, and PMI has an opportunity to help the military population see the value of their journey into the profession.
Currently, there are 24 million U.S. veterans. Approximately 8.5 million of these veterans are employable. Additionally, almost 350,000 personnel transition from active military service to veteran status each year. Texas is currently second behind California with the number of veterans living in the state, but that is expected to change. The Census Bureau estimates the United States’ veteran population will peak in 2020. They predict, from that point on, Texas will lead the country with the largest number of veterans furthermore, 282,511 of them call Houston home. The Houston metropolitan area houses nearly one-fifth of Texas veterans.
Throughout the country, many PMI chapters have implemented a successful Military Outreach Program. The recent creation of the Houston Chapter Military Outreach Program would like to follow these programs in helping our Military Members. To understand who we have in our ranks, and understand our veteran’s needs, we need to hear from you. If you are interested, we are looking to tap into our members who are veterans and their unique attributes, extensive experience and network, so we can expand rapidly and help those who are already members in the chapter and those currently transitioning into civilian life. We have a mission but in order to be able to execute we need to know who YOU are! We have a team of highly trained mentors who are ready and willing to assist our veterans and their families in using their skills and experience into a PM profession.
Thus, we wish to reach out to our current Houston chapter members who are veterans, spouses, dependents and yes even patriots who want to give back to those who have served. To find out who is within our mists. If you are a veteran, we would also like to hear from you and understand what you would like to see from us.
If it is your desire to also use your experience to mentor, we implore you to reach out and enquire how you can become a Military Outreach Mentor and give back to those who have a need in this industry.
Drop us a line with your details using the below link or identify yourself at check in at your next visit to a chapter meeting or virtual meeting. PMI Houston Chapter stands ready to assist you. Please send us your details here.
Letter From The President
LaToshia Norwood, PMI Houston President
It is impossible to ignore the unrest that exists locally, nationally, and internationally -- nor should we. Quite honestly, whether or not you agree does not matter. It's how you respond that matters most.
Let's face it, as project managers "leaders" we do more than manage projects and processes. We manage PEOPLE. People who are juggling a great deal. People who are fighting off a global pandemic. People who are trying to survive furloughs and unemployment. People who are trying to adjust to the new normal and harsh reality. People who are advocating and protesting for social justice. People who may not share their struggles. People who likely need to hear a kind word.
At the core of our studies to become a Project Management Professional (PMP) we studied behavioral theories like Maslow's Hierchacy of Needs, Theory X and Y, as well as strategies to manage conflict and risks. So guess what, as much as we'd like to wave a magic wand and go back to "business as usual" that's just not realistic. These external issues and more will likely have an impact in the workplace, and ignoring it will not solve the problem. We all agree that people are our most valued resource, right? Our team looks to us for leadership and guidance. Considering these facts, it is our responsibility as project managers "leaders" to be proactive and prepared if and/or when that time comes to address these challenges.
I've included a shortlist of TedTalks for creating a happy and healthy workplace, coping with grief, conflict, and race relations, and it is my sincere hope that you find them helpful and insightful.