Learn about PMI Hardship Provision:


The PMI Hardship Provision is available to any PMI member whose financial condition has changed drastically and sufficiently so that a member would have difficulty renewing their membership.  A member must be in good standing for at least three previous years to qualify for the hardship provision.  Under this provision, a member is granted a waiver for one year of PMI membership dues and one year of dues for membership in any two PMI Chapter of which the applicant was a member the previous year.  The Hardship Provision may be granted for a maximum of two years for each member.  

How to apply?

Email: Prior to the membership expiration date, you may apply for a hardship provision by sending an e-mail and explain the nature of the hardship.  Please be sure to include a copy of your renewal invoice (if possible) and your PMI ID Number.

PMI Customer Care (North America):

14 Campus Boulevard
Newtown Square, PA 19073-3299 USA

Hours of Operation
8:00 a.m.-8:00 p.m. U.S. EDT (GMT -4)


Customer Care: [email protected]

+1 610 356 4600

+1 610 356 4647

PMI Global Website:

[email protected]

Special Note: 

Please remember any incorrect or untrue statements made by a member are in violation of the PMI Member Ethical Standards-Member Standards of Conduct and may lead to the initiation of an ethics complaint in accordance with the PMI Member Ethics Case Procedures.

Please remember that PMI Customer Care is dealing with higher than normal call and email volume and we kindly ask for their patience as each of their inquiries are important, however, our response times have been delayed.